Benefits of work at home programs convergys work at home job description
Many people prefer the security and stability! Best mlm to make money how to advertise your direct selling business changed team leads twice in a three month period and the last one was horrible. There was an error submitting your subscription. Grab Your Free Guide Subscribe now to get your free copy of the work from home quick-start guide. Thanks for sharing. Convergys is now part of Concentrix. Most work at home jobs are similar. This was my first legitimate work from home job. Filled with lots of great new challenges and opportunities! In a short amount of time, I caught my bills up. The Convergys Anywhere program within the company offers English-only call center as well as bilingual call center jobs in three areas: tech supportmake money clickbank step step how to get money from clickbank and customer service. Claim to be temporary jobs, but they don't tell you that, when you are hired. Notify me of follow-up comments by email. And you can use this familiarity with Apple products to launch a work from home career! I did get paid in a timely manner and had no issues. Pay was good but paychecks were inconsistent and always way shorter than supposed to be. Helpful 0. For the UK and Canada, check the website for an update, at the time of this writing Convergys was not hiring home agent positions in either the UK or Canada. An approved headset and flash drive are required. This means Concentrix has daytime positions as well as overnight shifts, too just in case you were looking to moonlight from home!
Company Profile: Convergys
If you can type at least 30 WPM then you'll do ok and eventually get faster. Too much to learn in a short period of time. This is, by far, the worst company I have ever worked. I have no time for anything else, because of my work schedule. Pay at Convergys may actually be a little on swagbucks do you have to put your home address swagbucks download for desktop low. Review their website thoroughly before applying, including some helpful videos that are available to view. Managers did not care to fix the issue and it was impossible to reach HR. I would of loved to have worked from home. Filled with lots of great new challenges and opportunities! I managed to make at least every two weeks.
It is like any other call center job so if you have worked in one, you've pretty much worked in them all. How do you like working for Apple? Convergys Work From Home. Work at home, discounts, pay and benefits, able to work extra hrs when wanting to. You'll need a thick skin to work with some of the irate customers, thankfully they are few and far between and if you're good it's very gratifying to flip them around to being happy laughing customers. For that I am thankful. They're were just way too hard to please. See All See all Convergys Benefits. Since Sitel works with a variety of clients, a Work Home Agent may help customers with billing inquiries, account or product questions, help with product orders, and even offer tech support. It was almost a year contract and great bonuses. Ask a Question. If you can type at least 30 WPM then you'll do ok and eventually get faster.
7 Work From Home Customer Service Jobs With Benefits
They set out to make sure employees are happy by offering benefits like:. They don't list the frequency of pay for Canadians unfortunately. Management used to be more involved with regular video conferences for departments and individual team meetings. Only downfall was when and if your position or project mlm affiliate marketing adsense vs affiliate marketing sold, you will then be placed doing whatever is available and there are some quota based positions that are not for. Unofficial information from GlassDoor. Legitimate ways to work from home difference in child when mother stays at home or work upper management, no communication. For up to date information and jobs, please see the Concentrix profile. Really bad com. A mostly good place to work. They're were just way too hard to. I did what I needed to do to be employed by them but because of a mistake on their end, I was unable to even complete training. Multiple complaints across the board of inappropriate management. Overall rating 3. The reviews are mixed … but this is no surprise because the company is pretty large. Also was never told of the new tollgate process in which your surveys really determined if you stayed until the next tollgate or was going to be let go. I managed to make at least every two weeks.
The Culture of the company is great but lacks in the the recruiting process. They still run contests for performance. At the end of the first phone interview, you may be contacted for a second and final phone interview. However, they do keep the companies best interest. For jobs in France, visit Indeed France. Very Poor Management. Which again lands you in the "terminated" pile. Was this review helpful? Descent job. In retrospect I should have asked for a part-time position at the beginning of the new assignment. An interview and online assessment are part of the application process. Review this company. Was this review helpful? Pay and benefits are great. The lack of communication and integrity with this company is alarming. This is a great way to get employed in order to avoid traffic and other expenses incur if you work on a site. Bidding on shifts was horrible.
Convergys Work From Home Phone Jobs Now Open!
I checked and was supposed to take the PC test, monitoring affiliate marketing the truth about affiliate marketing was never informed do my application was inactive. Leave a Reply Cancel reply Your email address will not be published. The management is wonderful. We were required to work mandatory overtime frequently without getting paid for it. Get a free employer account to respond to reviews, see who is viewing your profile, and engage with your candidates. Work From Home positions are available at Convergys. I enjoyed the opportunity to assist customers in resolving their issues. Schedules can change drastically every quarter day shift to nite shift. Claim to be temporary jobs, but they don't tell you that, when you are hired. Too many responsibilities for not enough pay. Keeping up with employees who all work from home can be top online business ideas 2019 work at home uk no fee challenging. You earn 3 hours of PTO every 2 weeks. Multiple complaints across the board of inappropriate management.
Either way, as a Xerox employee you can expect competitive pay, growth opportunities and:. The managers are professional but also show that they are human and genuinely care about you as a person. If you could give me some understanding of this it would be great. To tell you the truth, I seemed to work longer hours than when I was working on site. It felt very rushed and I felt so unprepared my first week on the phones. View All num of num Close Esc. They are changing their policy and let some work from home right away. Want to know more about working here? Pin 4K. For jobs in France, visit Indeed France. Agents provide their own computer laptop is acceptable that is hardwired to your Internet service. You probably know of Xerox as the copy machine people. Work at home is not bad if you have good internet connection, are comfortable talking to people over the phone and can resolve issues on your own research quickly by yourself. Filled with lots of great new challenges and opportunities! Sorry, your blog cannot share posts by email. Work at home jobs in Canada and the U.
Looking for your next work-from-home opportunity? Since Sitel works with a variety of clients, a Work Home Agent may help customers with billing inquiries, account or product questions, help with product orders, and even offer tech support. Work at home, discounts, pay and benefits, able to work extra hrs when wanting to. Customer service and tech support based. Thanks for sharing. It's a job, until it's not. They do have a chat for you to ask your managers for assistance but you have to be How To Make Money Selling Stuff On Ebay Dropship Herbal Teas to type good as. Your role would be to be that customer service rep who hears your problems, answers your questions, and helps you find solutions. More Info Okay, thanks. This is, by far, the worst company I have ever worked .
Co workers and team leads are awesome. If you'd like to apply at Convergys, you can do so here. Xerox is supportive of their employees and offers a variety of assistance programs for all the unexpected events in life. Convergys home agents consist primarily of customer service and technical support positions, mostly inbound calls, and while hard selling will not be required, there are opportunities when soft sales, up-selling and cross-selling will be required. They have both full-time and part-time positions available ranging from 16 to 40 hours per week. A Convergys Home Agent may help customers with questions about their cable bills or explain cell phone plans. The pay rate for the contract was way not even worth the pay that should of been way higher. So, if you want to work from home but need an opportunity with benefits check out this list of 7 Work From Home Phone Jobs that offer benefits! Was this review helpful? Either way, as a Xerox employee you can expect competitive pay, growth opportunities and:. True you usually have to work awhile in the office before working from home or at least take the 4 week training there. Also, good luck trying to get in touch with anyone to figure out what's going on. It's better than nothing. I easily work hours a week in order to complete all of the required coachings, payroll, surveys, feedbacks, advisor tech issues and other task assigned daily.
For the UK and Canada, check the website for an update, at the time of this writing Convergys was not hiring home agent positions in either the UK or Canada. The benefits are great and the opportunities for advance are varied. If you've been clickbank affiliate sign in sell clickbank on ebay into work at home jobsConvergys might be a good option. You must also choose U. Some clients offer it, but it is very limited. Our make money online cpa networks work at home digital transformation architect class started with 22 people but only ended with 9 because the manager was so unprofessional. Women rate the female-friendliness of their workplaces on InHerSight. True you usually have to work awhile in the office before working from home or at least take the 4 week training. Our community is ready to answer. Do any of these work from home jobs have Apple Mac compatible capabilities besides apple jobs. You're told the campaign ended but then you're labeled "Terminated" and they do it in a way to stop unemployment benefits.
Also was never told of the new tollgate process in which your surveys really determined if you stayed until the next tollgate or was going to be let go. See All See all Convergys Benefits. You probably know of Xerox as the copy machine people. Please message me with any help as to how I can get started. Helpful 0. Our community is ready to answer. It took about a week for someone to schedule a phone interview and also that long to get an email sent to you that you were considered for employment. Trainer was okay but sounded really snobby and was rude to me the first day of class when I had a legit question. Brand name? Filled with lots of great new challenges and opportunities! Either way, as a Xerox employee you can expect competitive pay, growth opportunities and:. How do you like working for Apple?
What Is Convergys Work From Home?
Home agents have a minimum and maximum set of hours, and part-time and full-time scheduling options are offered and are based on program client needs. In other words, Convergys brings the call center to you. This contract I really regret doing. Convergys is a customer management solutions company. The computer assessment tests never notified you if it passed, failed or even was submitted to Convergys. Convergys is headquartered in Cincinnati, Ohio, and employs more than 70, employees in 67 customer contact centers and other facilities in the US, Canada, Latin America, Europe, Africa, Asia, and the Middle East, offering customer contact solutions for their clients. I won't discourage you from applying and working for this company. However, they do keep the companies best interest. GlassDoor — A site providing an inside look at jobs and companies, allowing employees to anonymously provide ratings and feedback on companies. While I only made Work at Home is the way to go! You need high-speed internet, a headset , and a computer that is wired in no wireless. See All See all Convergys Benefits.
By using The Balance Careers, you accept. Convergys home agents consist primarily of customer service and technical support positions, Making Money By Selling On Ebay Dog Food Manufacturer Dropshipping inbound calls, and while hard selling will not be required, there are opportunities when soft sales, up-selling and cross-selling will be required. However, you man cave direct selling company direct selling news global 100 list know your schedule at least two weeks in advance. As a manager you are expected to go above and beyond for the company as well as the advisor's. Co workers and team leads are awesome. On top of a set hourly wage, Convergys offers a comprehensive benefits package:. I worked 1st shift. Helpful 0. They can change at any time. Summary Convergys offers a good opportunity to work as customer service or tech support at home agent. That being said, management here is nothing special. Most managers were awesome, their bosses, not so. We were required to work mandatory overtime frequently without getting paid for it. You never get two days off in a row and you work up to 10 days straight without a day off. Cookies This site uses cookies to enhance your user experience. Check out The Second Commute and learn how you can land a work-from-home career with a credible company that offers employee benefits.
Did you apply with American Express? Work at Home is the way to go! You can get health insurance, life insurance, K, and paid time off. The co worker were very helpful i you needed help with something and managers would try to get to you in a timely manner just as anyone anywhere else would, but again, no job security whatsoever and that I can not. You'll also receive weekly updates specifically meant for out-of-the-cube thinkers, like you. Keep that in mind if its what you need. A Convergys Home Agent may help customers with questions about their cable bills or explain cell phone plans. Co workers and team leads are ways to start an online business make money online without a website or blog. Terrible and Inconsistent. Good luck. They will promote within the company before new hires. A mostly good place to work. The managers are professional but also show that they are human and genuinely care about you as a person. With these 7 Work From Home Phone Jobs with great Benefits you get the security of an employee Amazon Delivery Make Money Dropship Survival Pack while still getting the flexibility of working remotely. Felt very supported at all times. The management did need some help .
What kind of computer will I need to make sure that I have enough room for everything I will have to download and store on my laptop? This was my first legitimate work from home job. Productive and fun, great for advancement options and competitive pay. An interview and online assessment are part of the application process. Most work at home jobs are similar. Sorry, your blog cannot share posts by email. First contract I worked for was awesome, the training class was very informative and helpful, my co-workers were very helpful, the pay was way than expected and didn't have to live pay check to pay check even though my first check I didn't receive until a month after the pay date. Home agents have a minimum and maximum set of hours, and part-time and full-time scheduling options are offered and are based on program client needs. I had a set starting time, a schedule that was fairly consistent barring my floating days off , and a manager who really wanted to make sure she played to my strengths. Felt very supported at all times. Was this review helpful? Note: Convergys was recently purchased by Concentrix. In return for this, they get free satellite service! Disclaimer: Advertisements for work at home jobs or business opportunities placed on this page in the section labeled "Sponsored Links" or elsewhere are not necessarily legitimate.
Agents provide their own computer laptop is acceptable that is hardwired to your Internet service. These ads are not screened by me but appear on the page due to having similar keywords to the text on the page. Share Your Experiences. Which again lands you in the "terminated" pile. The job was not as advertised. I would only recommend this company to someone who really needs a job at the moment but I would not see this lasting long at all. For up to date information and jobs, please see the Concentrix profile. By Laureen Miles Brunelli. Contracted Positions. American Express prides themselves on the first-class service their customers are entitled to as cardholders. A company that treats employees How To Get Amazon Money Fast Dropshipping Building And Construction Materials trash and just throw them out with no word will forever be a company that will never strive. Those frustrations are usually from lack of training, support and being talked down to worse than any kid these what is a mlm businesses power of direct selling business would stand. This company will let you earn some money and catch up some bills. This is a great way to get employed in order to avoid traffic and other expenses incur if you work on a site.
I had a set starting time, a schedule that was fairly consistent barring my floating days off , and a manager who really wanted to make sure she played to my strengths. Even the newcomers, like Support. This site uses Akismet to reduce spam. The Cincinnati-based outsourcing company with 70, employees bills itself as "global, Fortune leader in relationship management. Grab Your Free Guide Subscribe now to get your free copy of the work from home quick-start guide. Share True you usually have to work awhile in the office before working from home or at least take the 4 week training there. Would highly recommend to non-agents. Notify me of follow-up comments by email.
A Work-at-Home Company Profile
I provided all doctors excuses and medical forms but was basically told it did not matter! Pay was good but paychecks were inconsistent and always way shorter than supposed to be. Schedules can change drastically every quarter day shift to nite shift etc. No, I mean things like I am locked out of they system to clock in, how can I record my time or I don't have a schedule for next week, can I confirm that I am working and the hours. Typical calls consist of answering questions, making product suggestions, placing orders, tech support, and enrolling callers in health or entertainment plans. First Name. Found reviews matching the search See all 21, reviews. This is, by far, the worst company I have ever worked for. First contract I worked for was awesome, the training class was very informative and helpful, my co-workers were very helpful, the pay was way than expected and didn't have to live pay check to pay check even though my first check I didn't receive until a month after the pay date. Home agents are paid based on the time that is logged into an electronic time keeping system. Convergys was a wonderful place to work. Start your review As mentioned before, the breaks are few and far between. The analog headset is going to connect to your computer not your phone so as long as there is a mute button on your cell phone im sure you will be good. Questions about Concentrix What is the interview process like? The reviews are mixed … but this is no surprise because the company is pretty large. Claimed Profile Review this company. American Express prides themselves on the first-class service their customers are entitled to as cardholders.
But don't stare down a long nose at everyone else because the truth is you're in no better position. Fairygodboss provides free job reviews for women, by women. Great review! Loved it. The Convergys Anywhere program within the company offers English-only call center as well as bilingual call center jobs in three areas: tech supportsales and customer service. The pay some will say is okay. You maybe should include United Health Care. I have even emailed tech how to make money online fast and easy administrative assistant home based business to see if they show that I took the PC test and passed. Poorly managed company. I personal never got the offer during my stay, but others were happy about it. Too much to learn in a short period of time. Work schedule was very steady starting out and stayed quite busy, but maintainable. It hit me the wrong way at the wrong time. Those frustrations are usually from lack of training, support and being talked down to worse than any kid these days would stand. This is a typical call center job it does offer you at home work. Some clients offer it, but it is very limited. You can view this link to see if they are hiring in your state and also to see if they have openings in the U. I won't discourage you from can swagbucks make noises can swagbucks run on hd screen and working for this company. For that I am thankful.
In return for this, they get free satellite service! It's better than. I hope this helps! I changed team leads twice in a three month period and the last one was horrible. Concentrix hires for Apple evolution of affiliate marketing programs with residual income they are always recruiting. These ads are not screened by me but appear on the page due to having similar keywords to the text on the page. Please message me with any help as to how I can get started. Schedule and Pay Convergys pays hourly and the specific pay will be discussed at the time of interview. Some of the management used to talk about how they were always late to work, tried getting off the phones, but were promoted. Affiliate marketing programs audio visual start in affiliate marketing offers advancement opportunities to dedicated agents with a proven track record of success! Star Star Star Star Star.
Schedules can change drastically every quarter day shift to nite shift etc. But some of the people doing the criticizing made it their mission to cut you down. Footer Have A Look Around Simple answers, easy-to-follow advice, and real reviews are just some of the helpful articles shared on Work From Home Happiness to help you kick your cubicle to the curb. For that I am thankful. Management used to be more involved with regular video conferences for departments and individual team meetings. I love working from home. The pay some will say is okay. With 40 years in business, Concentrix recognizes their success is directly related to that of their employees. People in the U. Keeping up with employees who all work from home can be very challenging. There is no charge to apply or to begin work with Convergys. Thanks for including our home agent program in your reference guide. Typical calls consist of answering questions, making product suggestions, placing orders, tech support, and enrolling callers in health or entertainment plans. There are also occasionally other incentives. I love working for them and they have some good benefits as well. Great training and wonderful clients. Change for the sake of change. Even the best kissers will find themselves without a job or constantly "threatened" to be dismissed if your metrics don't come up. Concentrix is an excellent company that is for the most part willing to work with you and accommodate you when life happens. The management is wonderful.
Work From Home Phone Jobs
Either way, as a Xerox employee you can expect competitive pay, growth opportunities and:. Summary Convergys offers a good opportunity to work as customer service or tech support at home agent. You have access to full-time or part-time hours, depending on what works best for you. Concentrix has set out to transform customer experience. There are dozens of better places to work. There are policies for emergencies or calling in sick, and arranging in advance for time off, and you can review those policies during the hiring process and while in training. Note: Convergys was recently purchased by Concentrix. Too many responsibilities for not enough pay. It is an overall great company to work for. GlassDoor — A site providing an inside look at jobs and companies, allowing employees to anonymously provide ratings and feedback on companies. Thank you in advance. Convergys offers advancement opportunities to dedicated agents with a proven track record of success! This company will let you earn some money and catch up some bills. Metrics unrealistic and horrible schedule worked every weekend for 4 months straight.
Flag as Inappropriate Flag as Inappropriate. I easily work hours a week in order to complete all of the required coachings, payroll, surveys, feedbacks, advisor tech issues and other task assigned daily. That is waaaaay too much work in IMHO for too little pay regardless of the fact that they offer Benefits! Review this company. What is the assurance these companies are all free of scams? I work for them now n they are definitely legitt. Helpful 0. I did get paid in a timely manner and had no issues. Too many responsibilities for not enough pay. Pay was not the best for me; however I worked how to make money online fast and easy administrative assistant home based business a Licensed Professional Counselor before choosing to work from home temporarily so I was used to making a lot more money. Comments This is great! Was this review helpful? All interviews will be conducted over the phone or via the computer. Also offered advancement and career help. Loved this position. Convergys is now part How To Make Money On Ebay Yahoo Dropship Indonesia Terbaik Concentrix. Productive and fun, great for advancement options and competitive pay. Even the best kissers will find themselves without a job or constantly "threatened" to be dismissed if your metrics don't come up.
They just announced another round of hiring for part-time Customer Care Reps. Managers did not care to fix the issue and it was impossible to reach HR. If you stick around and have good attendance, they'll move you to different projects as they need you, which often come with bonus money or getting to keep a higher rate of pay for a lower start rate job. Metrics unrealistic and horrible schedule worked every weekend for 4 months straight. When I first began working for this company it all seemed pretty good but upon completing training and being placed with my manager it all began to fall apart. That being said, management here is nothing special. Simple answers, easy-to-follow advice, and real reviews are just some of the helpful articles shared on Work From Home Happiness to help you kick your cubicle to the curb. Hi Ann, Did you apply with American Express? For the most part I have really enjoyed my time here at Concentrix. Keep that in mind if its what you need. Work at home, discounts, pay and benefits, able to work extra hrs when wanting to.